Operation Policy
1.Basic operating policy
2.Your Rights
3.Customer Obligations
4.GM's role and activities
GM engages in the following activities and is doing its best to ensure smooth game operation, customer satisfaction, and to protect the gaming environment and good customers.
If a situation not mentioned below occurs, If we determine that it is necessary for game operation, we will respond appropriately and quickly in accordance with the general game order shared between the customer and the company.
If a situation not mentioned below occurs, If we determine that it is necessary for game operation, we will respond appropriately and quickly in accordance with the general game order shared between the customer and the company.
5.In-game naming policy
Basically, the customer can freely decide on the game content (system) that allows for in-game names, such as character names and guild names.
However, if any of the following items apply, the GM will impose sanctions according to the standards of this operating policy. You can protect a healthy gaming environment and customers by taking, changing, or deleting (closing) the name.
An in-game name that is judged to be intended to deceive or deceive you into thinking you are a company employee or GM< br> The name is suggestive and In-game names that are obscene or vulgar (profanity) that may cause discomfort to other customers
In-game name that hints at the intention to exchange accounts, characters, cyber money, etc. for cash or in kind, the intention to exchange between servers, the intention to trade with other games, etc.
Specific religion, race, etc. , in-game names that disparage groups such as companies
In-game names that advertise a specific target
Other in-game names that are difficult to accept according to social norms
Third party trademarks , Service mark, in-game name that is judged to be likely to infringe copyright
However, if any of the following items apply, the GM will impose sanctions according to the standards of this operating policy. You can protect a healthy gaming environment and customers by taking, changing, or deleting (closing) the name.
An in-game name that is judged to be intended to deceive or deceive you into thinking you are a company employee or GM< br> The name is suggestive and In-game names that are obscene or vulgar (profanity) that may cause discomfort to other customers
In-game name that hints at the intention to exchange accounts, characters, cyber money, etc. for cash or in kind, the intention to exchange between servers, the intention to trade with other games, etc.
Specific religion, race, etc. , in-game names that disparage groups such as companies
In-game names that advertise a specific target
Other in-game names that are difficult to accept according to social norms
Third party trademarks , Service mark, in-game name that is judged to be likely to infringe copyright
6.Game usage restrictions
7.Recovery Policy
8..Dormant Account Policy
9..Policies for protecting children and youth
Children and adolescents are information subjects who can make decisions about themselves, and the company does its best to ensure that the judgments and decisions about personal information that children and adolescents make on their own are protected.
Children and adolescents The following applies to prevent damage to personal information within this game and to ensure rights such as the right to correction and deletion of personal information.
Children and adolescents The following applies to prevent damage to personal information within this game and to ensure rights such as the right to correction and deletion of personal information.
10.Policy to protect human rights of service personnel
The first rule of counseling is to help the client. However, inquiries containing offensive language such as profanity and derogatory language may be suspended.
Service representatives are members of a company that works to help customers and are also individuals who must be protected. Personal protection of service representatives is a measure for all customers who will use the service. The company seeks to ensure and actively protect the humane treatment of all executives and employees. Accordingly, if the human rights of the service representative are violated and the operation of the game is disrupted, warnings, suspension of consultation, and restrictions on game use may be applied.
Service representatives are members of a company that works to help customers and are also individuals who must be protected. Personal protection of service representatives is a measure for all customers who will use the service. The company seeks to ensure and actively protect the humane treatment of all executives and employees. Accordingly, if the human rights of the service representative are violated and the operation of the game is disrupted, warnings, suspension of consultation, and restrictions on game use may be applied.
11.Subscription withdrawal (payment cancellation) policy
부칙.1
This operating policy comes into effect on March 14, 2025.