Where are the latest available levels?
To enjoy SNAPIXEL with new stages, features, and bug fixes, make sure to keep the game updated.
Updates are released regularly, so we recommend checking frequently for the latest version.
For convenience, consider enabling automatic updates.
Please refer to the link below for instructions on how to update SNAPIXEL.
How do I update SNAPIXEL? (Android)
How do I update SNAPIXEL? (Apple)
Updates are released regularly, so we recommend checking frequently for the latest version.
For convenience, consider enabling automatic updates.
Please refer to the link below for instructions on how to update SNAPIXEL.
How do I update SNAPIXEL? (Android)
How do I update SNAPIXEL? (Apple)
When are you releasing new levels?
SNAPIXEL is committed to delivering new stages as frequently as possible for our passionate players.
Before releasing new content, we thoroughly test each stage to ensure it's not too similar to previous ones, the difficulty is balanced, and there are no bugs — all to provide you with the best experience.
Stages are endless in SNAPIXEL.
All you need to do is enjoy the game — there's no need to contact the SYLO Support Team to request new stages.
To access the latest stages, make sure SNAPIXEL is always updated to the latest version.
For more details, please refer to the link below.
Where are the latest available levels? (Android)
Where are the latest available levels? (Apple)
Before releasing new content, we thoroughly test each stage to ensure it's not too similar to previous ones, the difficulty is balanced, and there are no bugs — all to provide you with the best experience.
Stages are endless in SNAPIXEL.
All you need to do is enjoy the game — there's no need to contact the SYLO Support Team to request new stages.
To access the latest stages, make sure SNAPIXEL is always updated to the latest version.
For more details, please refer to the link below.
Where are the latest available levels? (Android)
Where are the latest available levels? (Apple)
I can't find my progress in the game.
Does a stage you've already cleared appear as incomplete in SNAPIXEL, or does your progress look different from what you remember?
Have collected Pixy photos disappeared, or have your skill upgrades been reset?
If you're experiencing issues with your gameplay data, please follow the steps below to resolve the issue.
Tap the [Settings] icon (gear-shaped) at the top right of the main menu.
Go to [Account] at the top, then tap your current sign in status.
If it shows that you're playing as a guest, this means you've been logged out and entered SNAPIXEL in guest mode. Try logging back in with the account you were previously using.
If it shows that you're logged into someone else's account, log out and sign back in using your own account. (This can happen if the device is shared by multiple users.)
For more details on how to log in or log out of your account, please refer to the links below.
How do I sign in to SNAPIXEL?
I want to sign out of the account I'm currently using.
Have collected Pixy photos disappeared, or have your skill upgrades been reset?
If you're experiencing issues with your gameplay data, please follow the steps below to resolve the issue.
Tap the [Settings] icon (gear-shaped) at the top right of the main menu.
Go to [Account] at the top, then tap your current sign in status.
If it shows that you're playing as a guest, this means you've been logged out and entered SNAPIXEL in guest mode. Try logging back in with the account you were previously using.
If it shows that you're logged into someone else's account, log out and sign back in using your own account. (This can happen if the device is shared by multiple users.)
For more details on how to log in or log out of your account, please refer to the links below.
How do I sign in to SNAPIXEL?
I want to sign out of the account I'm currently using.